Public Bank Leadership free essay sample

The Leadership Style/ Approach of a Successful Organisational Leader in Malaysia PUBLIC BANK BERHAD Introduction (Public Bank Berhad) Established in 1966 by its Founder and Chairman, Tan Sri Dato’ Sri Dr. Teh Hong Piow, Public Bank is a leading provider of financial services in Malaysia with banking operations in Hong Kong and China, Cambodia, Vietnam, Laos and Sri Lanka. In Malaysia, Public Bank is one of the most efficient banks as reflected by its low cost to income ratio.Public Bank is a top-tier bank in Malaysia, well-reputed for its prudent management, superior customer service, uncompromising service delivery standards and strong corporate governance and corporate culture. Public Bank remains untouched by the global financial crisis which wrecked havoc in major financial centres around the world. Over the years, the Public Bank Group has been part of the strong catalysts to support Malaysia’s economic development. Since its early days, Public Bank has transformed into a strong and successful financial institution, offering a wide range of competitive and innovative products and solutions to meet its customers’ needs. We will write a custom essay sample on Public Bank Leadership or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page In Malaysia, Public Bank is an industry leader in home mortgage financing, vehicle hire purchase financing and commercial lending to small- and medium-sized enterprises. Also, in Malaysia, the Public Bank Group has the highest market share for the private sector unit trust business. In Hong Kong, the Group is an industry leader in personal consumer financing.Public Bank is the most recognised brand in the Malaysian financial services industry for its strong brand promise. In terms of size, it is the third largest domestic bank in Malaysia by market capitalisation and balance sheet. The Public Bank Group has over 17,160 staff, with 90% of the staff in Malaysia and the rest in its overseas operations in Hong Kong and China, Cambodia, Vietnam, Laos and Sri Lanka. Specifically, in Hong Kong, the Public Bank Group has 30 Public Bank (HK) branches, 42 Public Finance branches and 8 Winton Financial Limited branches. In China, the Group has already opened 3 branches. In Cambodia and Vietnam, the Group has established 15 branches and 7 branches, respectively. In Laos and Sri Lanka, Public Bank has 3 branches and 1 branch, respectively. Similar to the domestic operations, the Group’s key delivery channels such as ATMs and self-service machines in its overseas operations were further expanded for greater customer convenience. Corporate ResponsibilityAs a responsible corporate citizen, the Public Bank Group remains committed to the fulfilment of its corporate social responsibilities. The Group is confident that its corporate social responsibility programmes in key areas such as education, environmental conservation and support to the needy will not only enhance the quality of life of the affected population but also further boost its corporate image, goodwill and brand. The Public Bank Group’s corporate responsibility initiatives to improve the work place and enhance the welfare of the staff will continue to motivate staff to improve their contribution, productivity and efficiency.The Group acknowledges the commitment and willingness of its staff to sustain its strong organic business growth and further improve on the Group’s renowned customer service and delivery standards. Awards and Accolades For its solid and consistent financial performance, prudent management and strong management capabilities, Public Bank continues to be recognised with awards of banking excellence. In 2009, Public Bank was honoured with 54 awards and accolades, including many repeat best bank awards in Malaysia and in the region by international and highly reputable finance and banking publications.Tan Sri Dato’ Sri Dr. Teh Hong Piow, the Founder and Chairman of Public Bank, continues to be honoured for his astute leadership and immense contributions to the Public Bank Group and the banking industry in Malaysia and in the region. Our Commitment Despite its success, the Public Bank Group will never rest on its laurels. In the present challenging economic environment, the Public Bank Group will continue to strive harder and commi t more resources to del iver the best to its stakeholders.